Municipality

Sizakala Customer Centre, South Durban Basin closed for sanitisation

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EThekwini Municipality has closed the Sizakala Customer Centre at the Umlazi Mega City and South Durban Basin Area Based Management Offices in Bluff Road. The offices are being sanitised and will open to the public early next week. 

Municipal spokesman, Msawakhe Mayisela said, “We apologise to the public who use the facility for the inconvenience. The Centre was closed for their own safety and that of staff.” 

The city is doing everything within its power to ensure that Covid-19 regulations are applied strictly to prevent the spread of the virus. He explained, “Staff have been issued with face masks and face shields. Offices have been sanitised and we will also be rolling out the installation of screens in frontline offices.” 

“The City will ensure that high levels of hygiene prevail and the number of people going to the customer centres will be managed. Customers will also be screened upon entry.” 

The Municipality urges the public to ensure that they wear a mask, practise social distancing of at least 2m away from the next person and sanitise or wash their hands with soap and water for 20 seconds regularly to slow the spread of the Covid-19 virus.

The city would like to encourage residents to make use of the online facilities available to pay their bills if possible. Customers can access their utility bills on the following link: http://www.durban.gov.za/Online_Tools/Pages/eAccount_Registration.aspx

  • Water faults can be reported via WhatsApp to 073 1483477 or toll-free 0803111111
  • Electricity faults can be reported via WhatsApp to 00767912449 or toll-free 0803111111

This will limit movement and prevent the spread of the Covid-19 virus, which is seen as a serious threat. 

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